Hosted Apps and Data

Name: Avaria Networks
Address: 5540 Centerview Drive Suite 200, Raleigh, NC, 27606
Telephone: 866-400-2445
Price range: $49 -

Today’s Business Technical Challenges

Your Server is aging, and is slow; or applications don’t run fast. You might be thinking of buying a new server.
Your Server maintenance cost is high; and your vendor is constantly fixing issues.
You need access to your apps and data remotely, from multiple locations (home, 2^nd office, while traveling)
You are concerned about data loss & uptime

Our Hosted IT Solution

Avaria will

Setup a VPN between your office & our datacenter
Image & virtualize your current office server and deploy it at our datacenter
Your users will immediately start accessing the server as if it was in your office EXCEPT now:

Your virtualized server is in a world class datacenter, protected from fire, theft and sudden data loss
Your server is running on enterprise grade hardware & virtualization platform
Avaria is responsible for its upkeep, maintenance and uptime
Avaria is responsible for daily backups & verification

Hosting YOUR applications and files at our datacenter for 24x7x365 access from anywhere, anytime.
It’s the smartest, most secure way for your business to utilize the cloud with hosted data and apps.

And you are left to focus on your Business.

Request a Free Evaluation or Consultation

Here’s how some of our clients are utilizing Avaria’s Hosted Apps & Servers:

Client: Medical Practice

Client: Law Firm

Single Location

Hosted Apps/Servers

EHR App: eClinicalWorks
Dragon Naturally Speaking
Hosted Microsoft Exchange
Hosted MS Office 2013

Other Services:

Digital Scanning
Digital Faxing
Printing
Check-In Kiosk using iPads
Signature Capture
Backup & Standby VM
VPN Service
IT Support

Single Location

Hosted Apps/Servers

EHR App: MedPointe
Hosted Microsoft Office

Other Services:

Digital Scanning
Digital Faxing
Printing
VPN Service
Backup & Standby VM
IT Support

Two (2) Locations

Hosted Apps/Servers

LawTrust
SoftPro Tabs3
Hosted Microsoft Exchange

Other Services:

Digital Scanning
Printing
VPN Service
IT Support

Client: Specialty Insurance Co

Client: Private University

Client: Large Landscaping Co.

Corporate Office, SO/HO, Traveling Staff

Hosted Apps/Servers

FRx Software
Hosted MS Dynamics ERP
Hosted MS Dynamics GP
Hosted MS SQL
Hosted MS Office 2013
Hosted Exchange 2013
Salesforce.com
Insurance specialty apps

Other Services:

VoIP Telephone System
Digital Scanning
Digital Faxing
Printing
Disaster Recover/Business Continuity
Backup & Standby VM
VPN Service
IT Support Services

Nine (9) Locations

Hosted Apps/Servers

VMware View virtualized desktops provisioned in pools loaded with Faculty Apps, Staff Apps, & Students Apps
Jenzabar
MS Office 2013
Powerfaids
Grant Management Software
Gimp 2.8.10
jGrasp
Maple Network Tools
Microsoft Expressions
IBM SPSS 23
Wireshark
Vistual Studio 2010
SQL Server 2008

Other Services:

Digital Scanning
Digital Faxing
Printing
Backup & Standby VM
Disaster Recovery Services
VPN Service
IT Support

5 Locations & Field Crew

Hosted Apps/Servers

Asset (Include Software)
iCrewtek
QuickBooks Pro
TellerScan
AutoCAD
Street Maps
Microsoft Office 2013
Hosted Exchange
Hosted VoIP Phone

VoIP Telephone System
Digital Scanning
Digital Faxing
Printing
Backup & Standby VM
VPN Service
IT Support Services

Client: Non-Profit

Client: Veterinary Practice

Client: Child Dev Practice

Single Location, Remote Staff & Affiliates

Hosted Apps/Servers

The Financial Edge
Adobe Creative Suite
MS Office Pro
MS SQL Server
QuickBooks Premier
Blackbaud, Inc.

Other Services:

Printing
VPN Service
Backup & Standby VM
IT Support

Single Location/Traveling Vets

Hosted Apps/Servers

DVM for Windows
DVM Time Clock
Hosted MS Office 2013
Hosted MS SQL Server

Other Services:

Printing
VPN Service
Backup & Standby VM
IT Support

Single Location

Hosted Apps/Servers

Hosted MS Office 2013
QuickBooks Pro
Boardmaker
Hosted MS Exchange

Other Services:

Printing
VPN Service
IT Support

Client: Small Construction Co.

Single Location

Hosted Apps/Servers

QuickBooks
Hosted MS Exchange

Why Office 365, Amazon Cloud, or your local Internet service provider is not a viable IT solution provider for your business? Because each of these deal only with their niche services. These service providers are not setup to provide across the board technical support services on-site or remotely (think network issues, server issues, help with all apps etc.), customized terminal servers, server farms & specialized applications such as your business specific software. At Avaria, we use our own cloud datacenter, and manage your business-specific networks and systems. Because every Client ideally wants a Single IT provider to manage all IT services; from a central location where the Client can have their apps (accounting, EMR, specialty/business specific apps), Microsoft Office (Word, Excel etc.), Email, Printing, Scanning, Faxing, Data backups etc managed and resolved by ONE technology vendor.

Avaria is THE managed services provider that ties ALL of your technology needs in one place. That’s why we have been providing network IT services for over 22 years. That’s what our clients love about us. That’s why our clients stay with us for over 7 years on average.

Request a Free Evaluation or Cloud Consultation

Hosted and Cloud Services

Contact Us Today

Learn about Avaria’s
Complete Suite of
IT Services
1-866-400-2445

Contact Us

Free IT Network Assessment

Request a free consultation and advice for your IT network with one of our experienced technicians.

Get a Free IT Assessment

Disaster Recovery/Fail-Over in 1.5 hr form start to finish:

Situation: A Client in RTP experienced a total loss of power in their building around 6AM due to snow storm. Utility company did not have an ETA for power restore. Client called Avaria to fail-over servers in Disaster Recovery Mode.
8:25AM: Client called Avaria to go into Disaster Recovery mode. Avaria maintains and manages a 24x7x365 server replication setup between its datacenter and Client’s office.
9:05AM: Avaria brought the replicated file server online (1.5 TB data) at its datacenter in about 10 minutes. 9:25AM: After testing routing and DNS services, Avaria’s network admin confirmed server was fully functional, accessible and usable at Avaria’s datacenter.
Client confirmed all services were running and data was now accessible from Client’s office and to employees from home.
Client’s President/CEO: 1:46PM: “Thanks for the back-up planning and Disaster Recovery execution today... Well done!"
- Specialty Insurance

Custom Server Deployment

Situation: 10:26am (deep into Labor Day weekend): Client requests a new server to be deployed immediately to replace a server that was deployed on an hour’s notice just two days ago. Why? Because Client’s application developer had mistakenly requested wrong operating system and wrong SQL version. 11:55am: Avaria’s account manager responded via email “I'll try my best to line up a resource and get this going in the next few hours.”
12:50PM: Avaria lined up resources and started the deployment.
2:350PM: Client’s new server had been fully provisioned, 138 updates applied, remote access enabled in support portal and granted, credentials sent to Client’s developer.
3:13pm: Client responds “Many many thanks and apologize for the holiday interruption”.
- Education App Developer

Benefits of Virtualization

Situation: 11:05am: Client’s end users had been complaining that applications on their server were running too slow.
11:11am Technician determined the server needed more CPU power.
11:14am Sent an email to the Client saying that he could remotely add another CPU to their server and their downtime would be about 10 minutes. Client responded saying he could upgrade during their lunch break.
12:10pm technician upgraded server. Downtime: 7 minutes, and no complaints since then.
- Medical Practice

Custom FTP Server Setup

8:05am: Client called saying their billing vendor needed reports uploaded to the vendor’s network. 10:15am Technician setup a secure FTP server, allocated credentials, tested connectivity and access.
12:45pm contacted the vendor and remotely trained vendor’s staff how to view files. 100% work performed remotely.
- Medical Practice

Typical Same Day Physical-to-Virtual Server Conversion

Situation: Client’s server was 5 years old and was costing 10 to 15 hours of monthly maintenance costs and frequent downtime. Client agreed to get rid of the server and go with a virtualized server instead of buying new hardware. Friday was a good day because Client’s office closed early.
12:20pm Technician backed up the server using imaging software, transported the image to the datacenter and loaded the image into our virtualized environment.
4:43pm called the client asking to test remote access, test software and applications and make sure all data looked good. 6:07PM Client emailed saying “all looks great”.
- Medical Practice

Early Morning (ISP’s) Issue

7:26am Client reported “no Internet, no phones” in their office. 7:34am Technician asked for their Time Warner account information.
7:48am Technician was on the phone with TWTC; determined problem was at TWTC’s connection outside Client building. Worked with TWTC’s engineer troubleshooting their equipment.
8:20am Outside connection was up. Remotely tested Client firewall and Internet router. Determined all was looking good. 8:35am informed the Client they were back up and running.
- Service Franchise

Stale DNS Records; ISP issue

Sunday 1:33pm: Client’s CFO reported that she could not login their server from home.
1:35pm Technician tested access to the server and confirmed that the problem was at Client’s home Internet connection. Walked the Client over the phone through testing and troubleshooting home Internet connection.
1:57pm finished up the task by clearing out stale cached DNS records and Client was able to login the server by texting back “That worked”.
- Services Company

Proactive Alerting Saves the Day

7:47am: Avaria’s monitoring system alerted a key server at Client site was down due to power outage. Client’s office was not yet open.
7:56am Contacted the Client informing that we needed Client to power cycle the server.
8:14am Client had just gotten to the office; turned on the server.
Avaria’s tech tested connectivity and critical services (DNS, DHCP, print services). All looked good. 8:26am Informed the Client all looked good.
Client’s office starts at 8:30am sharp.
- Services Company

IT Services & Support

Hosted & Cloud Services

Communication Services

Hosted Apps and Data

Today’s Business Technical Challenges

Our Hosted IT Solution

Hosted and Cloud Services

Contact Us Today

Disaster Recovery/Fail-Over in 1.5 hr form start to finish:

Custom Server Deployment

Benefits of Virtualization

Custom FTP Server Setup

Typical Same Day Physical-to-Virtual Server Conversion

Early Morning (ISP’s) Issue

Stale DNS Records; ISP issue

Proactive Alerting Saves the Day